Buy art your how to guideProtecting yourself

 

 

 

 

Get to know your seller

 

    Feedback rating

     

    Always check the artist or seller's feedback rating which has been submitted by other buyers. This essentially constitutes their online reputation. If they have only listed recently and don't yet have a feedback profile, the next safest thing is buying from established or professional artists as they are unlikely to risk their reputation through one fraudulent transaction. Each comment and rating - whether positive, neutral or negative - is an opportunity to understand the history and experience of a seller, a chance to form your own opinions, and a visual cue to help you make a smart buying decision.

     

     

    Professional or 'one off'

     

    Established or professional artists are unlikely to risk their reputation through one fraudulent transaction. While a large body of obviously professional work is a good sign, single items may be just as legitimate, but proceeding with a little more caution may be a good idea. Check 'other items for sale by this seller': it may be one of many works being offered by a gallery, dealer or collector, which is also reassuring.

     

     

    Detailed descriptions

     

    To avoid surprises, look for works that offer thorough descriptions, including all materials used, the condition of the work, provenance or a certificate of authenticity, and special needs or considerations.

     

     

    Ask questions

     

    Ask the seller questions if you need more information or even if just you want to gauge what sort of person they are and how promptly and professionally they respond. They may also be be happy to supply references or contact details for previous buyers.

     

     

    Test purchases

     

    If you are interested in a major work by an artist but are nervous due to the price, and not having dealt with the artist before, you could test with a small purchase or two first to establish trust and a relationship. There is also the option of escrow.

 

 

 

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Art scams and our returns policy

 

    ArtSales.com.au offers a 14 day money back period from the time you receive the work. This allows you to have the work professionally appraised or valued. If the work is other than as represented, it may be returned to the seller at no cost to you. Please see our returns policy for full details. Some art-world scams you should also be aware of are:

     

      Insiders colluding to artificially push up prices recorded at auction

      People who don't have clear title to what they're selling

      Posters sold as original prints

      Prices temporarily inflated by the hype of the day

      Conventional frauds such as forgeries, forged supporting documents and faked

      signatures.

 

 

 

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Provenance and authenticity

 

What is provenance?

     

    Provenance is to artwork as pedigree is to breeding. More specifically, it is the work's recorded chain of ownership and display, hopefully beginning with the artist. Provenance usually has a significant impact on the value of any work by establishing that work's authenticity. Establishing provenance is most commonly a problem with works offered for resale: buying original works from an artist clearly makes establishing authenticity much simpler.

     

     

    Establishing Provenance

     

    The usual ways of establishing provenance are:

     

    A certificate of authenticity that is signed by the artist or by a recognised authority

    or expert on the artist

    A letter of appraisal from a recognised authority or an expert on the artist

    Documentation about the art from a recognized authority or an expert on the artist

    Newspaper clippings or magazine articles where the work is discussed by the artist,

    a recognised authority or an expert on the artist

    Film, video, or audio recordings where the work is discussed by the artist,

    a recognised authority or an expert on the artist

    Books or catalogues showing, listing, or discussing the work

    Communicating directly with the artist or:

     

      a member of the artists family

      whose relationship with the artist and familiarity with their work is recognised.

      a close friend or colleague

      whose relationship with the artist and familiarity with their work is recognised.

      an art business associate

      whose relationship with the artist and familiarity with their work is recognised.

     

    An original sales receipt

    A gallery or exhibition sticker attached to the art

    A verifiable list of the names of all the previous owners of the art

     

     

    Protecting against fraudulent provenance

     

    Because provenance and authenticity add to the recognised value of a work, fake or fraudulent provenance is a common trap, not just through online auction sites such as eBay where it is especially prevalent, but also when purchasing through online and real world galleries.

     

    ArtSales.com.au allows 14 days from delivery not just to see whether the work is right for you, but to also give you time to have artworks and any accompanying provenance, professionally appraised.

     

    Thankfully, protecting yourself is relatively simple, and by applying a little common sense and the following guidelines, you should be able to avoid purchasing works with fake or dubious provenance.

     

     

    R U L E   N o .   1

    Never accept artwork offered for resale without viewing and verifying its provenance first.

     

     

    Documents must be viewed personally or by someone you trust, and should be clearly

    original, preferably hand signed or bearing a recognized stamp or seal. Copies of documents do not constitute valid provenance.

     

    Lists of previous owners should include full names and sufficient contact details for

    independent verification. Unless previous owners can provide definite proof that the work is by the artist in question then the list does not constitute valid provenance.

     

    Lists or catalogue illustrations of previous galleries and auction houses that have owned

    or handled the work should include full names and sufficient contact details for independent verification. Unless these galleries and auction house can provide definite proof that the work is by the artist in question then the list or illustration does not constitute valid provenance.

     

    Provenance must demonstrate authenticity beyond reasonable doubt so that:

     

      The phrase "attributed to" regarding a particular artist does not constitute valid

      provenance, whether the attribution is by a recognized authority or expert on the artist or not.

       

      A statement that a work looks similar to other works by the artist does not

      constitute valid provenance unless it is by a recognized authority or an expert on the artist and documented as such.

       

      An appraisal does not constitute valid provenance unless it is by a recognized

      authority or an expert on the artist, and states that the work is definitely by the artist. An appraisal should also include the full name, qualifications and contact details of the appraiser for independent verification.

       

      Provenance is specific. Documents that do not specifically mention the piece of

      art in question do not constitute valid provenance. Further to this, in order to imply provenance, unscrupulous dealers have been known to photograph artists standing with works which are not theirs. Even if provenance can be shown through other recognised means, photographic documents of these kinds on their own, do not constitute valid provenance.

       

    Under no cicumstances accept works from sellers who claim provenance but will not

    supply it and instead supply reasons such as:

     

      protecting the privacy of the previous owners

      frailty or value of the actual documents

      claiming to have overlooked including it or promising to send it after the sale

       

      and in the case of auctions:

       

      to prevent bidders from contacting previous owners

      only showing or giving it to winning bidders.

     

     

    Certificate of Authenticity (COA)

     

    Certificates of Authenticity are an area of great abuse, particularly on eBay, and as you've seen above, are not necessary to establish the authenticity of a work of art.

     

    If offered, Certificates of Authenticity should include the following:

     

    The signature of the artist, or the publisher in the case of limited edition prints, or a

    recognized dealer or agent for the artist, or a recognised authority or expert on the artist. Signatures from resellers or third parties do not constitute valid provenance.

     

    Specific details about the art including:

      title

      exact dimensions

      date and method of production

      qualifications and full contact information of the person issuing the certificate.

     

    In the case of famous artists such as Picasso or Miro, certificates should also include:

      names of reference books that list the art

      edition sizes (for limited editions)

      names of previous owners

      names of dealers or galleries that have sold the art or information about auctions

      where the art was sold.

     

    Limited edition prints by well-known artists are often documented in books called

    catalogues raisonné. If a catalogue raisonné exists for an artist, the corresponding catalogue number or entry for the work of art in question must be noted on the certificate of authenticity.

     

    Certificates of authenticity that do not meet all of the above requirements

    do not constitute valid provenance.

     

    ArtSales.com.au does not issue Certificates of Authenticity

     

     

    R U L E   N o .   2

    Never buy artwork if you have any doubts concerning its provenance.

    (...unless the work is priced so generously that it just doesn't matter,
    or you love the work so much that again, to you it doesn't matter.)

     

     

     

    ArtSales.com.au Certificate of Provenance

     

    Artists supplying original works on ArtSales.com.au may issue ArtSales.com.au Certificates of Provenance, in order to establish a chain of provenance. The certificate is designed to include the usual required details including:

     

    the artists signature

    the title of the work

    exact dimensions

    date and methods of production

    number and edition size (for limited editions)

    instructions for including the name and signature of the current owner

    if the work is to be offered for resale.

     

    These certificates are numbered and the details recorded by ArtSales.com.au, so that they can be used in later years to verify the provenance of works originally sold through this site.

 

 

 

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Off the ArtSales.com.au site

 

Purchases made through this site enjoy the following buyer protection:

 

    Financial protection (money is not released until both parties are happy)

    A degree of anonymity if desired

    Certificates of Provenance

    14 and 21 day return policy

    Buyer feedback facility

     

    Purchases made off site are not able to use any of these services or protection.

     

    Please consider reporting approaches made to you for an off site purchase, and never pay online using instant cash transfer services such as Western Union or MoneyGram International. These payment methods are unsafe when paying someone you do not know.

 

 

 

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Keep your details private

 

Some general security tips to help keep you safe.

 

    PayPal.com is an online payment service that keeps your account information hidden

    from the seller. Whilst ArtSales.com.au will never reveal your details, you can use PayPal to add an extra layer of security to your purchases if you wish.

     

    Protect your account password. Stolen passwords can lead to identity theft or someone

    else accessing your account. Below are a few simple steps to help ensure that your password is protected:

      Create a more secure password by using a combination of letters and numbers.

      Change your password occasionally.

      Don't share your password with anyone.

     

    Never enter sensitive personal information (such as your password or credit card, bank

    account, or other personal identifying information) in an e-mail. Criminals can create official looking emails in order to trick you out of your details. This kind of information should only be entered into a secure web page where proper encryption is offered.

     

    Never enter sensitive personal information into secure web pages that you access from a

    direct link in an email. Criminals can create Websites that look identical to ones you know in order to trick you out of your details. Always access secure web pages by entering the full Web address into the browser yourself. Don't let your Web browser auto-complete the Web address for you. It could mistakenly auto-complete a fraudulent Web address.

     

    Keep your anti-virus, anti-spyware and firewall software up to date.

 

 

 

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Escrow services

 

Additional protection for larger purchases

 

    ArtSales.com.au is essentially an escrow service where we hold any funds until both sides are satisfied with the purchase. An escrow service holds a buyer's money in trust until the buyer has had the opportunity to receive, inspect and approve the goods. In dealing with large amounts, you may feel more comfortable using a reputable third party escrow service. We recommend www.EscrowAustralia.com.au.

     

    Be wary of using an escrow service suggested by the seller and always check its validity.

     

    To avoid being deceived by fraudulent email from a fake escrow service, you should always visit

    the escrow service's Web site to verify information you receive via email.

     

    Make sure you type the entire Web address (for example,

    www.EscrowAustralia.com.au.) into your Web browser. Don't let your Web browser auto-complete the Web address for you. It could mistakenly auto-complete a fraudulent Web address.

     

    * The PayPal and EscrowAustralia services are provided by PayPal Australia Pty Limited ABN 93 111 195 389 as authorised representatives of PayPal, Inc ARBN 111 900 906 (AFSL No. 283443). You should consider the Product Disclosure Statement (available at www.PayPal.com.au) and whether the product is appropriate for you before deciding to use it.

 

 

 

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