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When your work sells, the purchase money goes automatically into
a holding account and you will receive a system e-mail advising you of the sale.
The e-mail also has a number of information fields on it, including the title of
the work, its ID number, price and so froth. It will also contain fields you need
to complete and return to us relating to your chosen carrier, including their name,
web address and most importantly, the tracking number for the shipment.
We verify tracking information in order to safeguard the shipping and delivery of
all works. (Except where the purchaser organises their own delivery in which case
full resposibility rests with them.)
The sale is complete when:
•the purchaser clicks the 'ACCEPT' button
OR
•the assessment period passes without notice
For information on returns please see our policy on
refunds and returns.
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