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When a work sells, the purchase money goes automatically into a holding account
and you will receive a system e-mail advising you of the sale. The e-mail also has
a number of information fields on it, including the title of the work, its ID number,
price, shipping address and so on.
It also contains a link to the 'Item sent' page containing fields you need to complete
and send including courier details and the tracking number for the shipment.
We verify tracking information in order to safeguard the shipping and delivery of
all works. (Except where the purchaser organises their own delivery in which case
full resposibility rests with them.)
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